Privacy Policy

Last updated: January 2025

Introduction

This privacy notice for SpecialSnaps describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • • Download and use our mobile application or any other application of ours that links to this privacy notice
  • • Engage with us in other related ways, including any sales, marketing or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at specialsnapsai@gmail.com

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use or navigate our Services, we may process personal information depending on how you interact with SpecialSnaps and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve and administer our Services, communicate with you for security and fraud prevention and to comply with law.

What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

  • • Email addresses
  • • Mobile device data (device ID, model, manufacturer, operating system)
  • • Browser type and version
  • • Internet Protocol (IP) address
  • • Location data (with your consent)

How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • • To facilitate account creation and authentication and otherwise manage user accounts
  • • To deliver and facilitate delivery of services to the user
  • • To evaluate and improve our Services, products, marketing, and your experience
  • • To identify usage trends
  • • For security and fraud prevention
  • • To comply with law

When and With Whom Do We Share Your Personal Information?

We may share information in specific situations and with specific third parties:

Third-Party Service Providers:

  • • Cloud Storage: Firebase
  • • Authentication: Firebase Authentication
  • • Analytics: MixPanel

We have contracts in place with our third parties, which are designed to help safeguard your personal information. They cannot do anything with your personal information unless we have instructed them to do it.

How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

What Are Your Privacy Rights?

You may review, change, or terminate your account at any time. If you would like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Your Rights Include:

  • • Right to access your personal information
  • • Right to correct inaccurate information
  • • Right to delete your information
  • • Right to withdraw consent

Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than six (6) months past the termination of the user's account.

Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us at:

Email: specialsnapsai@gmail.com

Response Time: We aim to respond to all inquiries within 24-48 hours.